| It is our belief that calling on the services of IT professionals only
when your system has broken down is not practical or productive. Despite
the astronomical costs involved (many companies charge between $150 - $180
per hour) there is often a different contractor sent out each time and with
no documentation setting out the computer system architecture, problem resolution
can take much longer than necessary.
Our philosophy is simple, "real world solutions for modern business".
451 becomes a partner in helping to make your workplace more productive.
We achieve this by taking the following steps:
· One representative, every time
· Monthly on-site visits which include:
- Backup execution check and trial restore
- Error log check with potential problems flagged and actioned
- Virus program updates and scans if necessary
· Full system audit undertaken and documentation produced
· Constant assessment of needs based on first hand experience in
your workplace
· Key staff member training on basic network functions to promote
self sufficiency
· Your server can be imaged for quick return if catastrophic failure
occurs
· Server suitability monitored (disk space, memory, CPU)
· Office staff application training for increased productivity
using everyday applications (word processing, spreadsheets, email, file
sharing)
If something does break, our representatives only ever have half of
their time booked with customers so wait time in emergencies is reduced
to a minimum.
|
